Terms and Conditions

Minta Club Pvt Ltd. ("FTH") is the owner of the brand mintafresh.com and the website www.mintafresh.com, the minta fresh mobile application on iOS and Android devices (together referred as "Platform").

Customer Registration and Privacy Policy

The platform provides for registration process to serve its customer better and may now or in the future collect the following personally identifiable information to serve you better:

• Name including first and last name
• Email address
• Mobile phone numbers and contact details
• Postal Pin code
• Personal demographic profile like your age, gender, occupation, location, education, address etc.

By completing the registration or placing an order, the Customer agrees to receive promotional and transactional communication, text messages, mobile notifications, phone calls and newsletters. The Customer can opt out by contacting the customer service at customercare@mintaclub.com. We will never sell or provide your information to third party companies or outside agencies for commercial purposes.

Who Can Sign Up

Any person can sign up for services provided if he or she is competent to enter a contract. Section 11 of the Indian Contract Act, 1872 specifies that every person is competent to contract provided he or she has attained the age of 18 years, is of sound mind and not disqualified from contracting by any other law to which he or she is subject to.

Terms of Access to Platform

FTH grants customers limited access rights for personal use on this platform and not to download (other than page caching) or edit any portion of it. The access to this platform is for personal use of the Customer and not for any commercial use or to access its contents to collect and use of product listings, descriptions, or prices; any derivative use of this platform or any use of data mining, robots, or similar data gathering and extraction tools.

Pricing

Prices displayed for all the products on www.mintafresh.com exclude GST. The prices of all products mentioned at the time of ordering will be charged on the date of the delivery except for fresh food products. In case fresh food prices are higher or lower on the date of delivery, additional charges will be collected or refunded at the time of the delivery of the order.

Delivery and Handling Charges

FTH may impose delivery and handling fees and taxes from time to time. FTH endeavours to fulfil orders on time, but the actual delivery time may differ from the delivery time stated at the time of placing the order. Delivery delays will be communicated by FTH.

Order Cancellation

A Customer can opt to cancel order within 15 minute for the order placed either online or by calling our customer service and receive refund of advance paid if any. This is not applicable for Express delivery orders since those are processed and shipped immediately.

Return & Refunds

FTH believes in Centum Customer satisfaction and "no questions asked return and refund policy" for issues relating to quality or freshness of its supplies. Customer may request for a refund/replacement within 1 hours of delivery of the products in case of any quality issues.

Customer Acceptance

I hereby agree upon:

• To pay extra cost claimed by FTH in the case of redelivery due to wrong name or address or any other wrong information provided while booking order.
• To use the platform to transact for lawful purposes in compliance with all applicable laws and regulation.
• To provide authentic and true information in all instances and authorize FTH to validate the information provided at any point to time and reject registration if any details are found to be untrue wholly or partly.
• To access the services made available on the platform and to purchase the products offered at my own risk after using best and prudent judgement as a well-informed Customer.
• That the delivery address provided is correct and proper in all respects.
• That the product descriptions have been carefully checked before placing the order and agree to be bound by the terms and conditions of sale.

Obligations of Visitor / Customer

I hereby unconditionally undertake not to use the Platform for:

• Disseminating any objectionable material, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or any unlawful activity.
• To transmit material that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
• To gain unauthorized access to other computer network systems.
• Interfere with any other person's right to use or enjoyment of the platform.
• Make, transmit or store electronic copies of materials protected by copyright without the permission of FTH.